DTE Energy Bust Good/Bad Business

June 9, 2008 / No Comments

DTE Energy left some 135,000 customers without power/service this morning.

That’s good business for the local retail stores.

That’s bad business for the local retail stores.

Home Depot, OSH, Frank & Johnny’s Hardware see a rush on generators when the power goes out.

But, a 90-day no questions asked policy at the biggies like Home Depot, sees customers returning the items after power comes back.

homedepotdelivery DTE Energy Bust Good/Bad Business

I know of a lot of international students who made annual treks to Wal-Mart to buy and return items because of that companies easy return policy.

So, who pays for these abuses?

Can you say “Honest you and me?”

Have you ever abused a company’s return policy?

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